Customer Support at Zoome Online Casino
Multiple customer support channels are available to assist players with any issues they may encounter. Support is provided through live chat, email, and phone. This ensures that players can easily reach the support team at Zoome Casino for help with account-related queries, deposits, withdrawals, and technical issues.
Instant Help with Live Chat
Live chat provides immediate assistance for common issues, including account access, deposits, and general inquiries. This option is available 24/7 and typically offers quick response times. To use live chat, simply log in to your account and click the chat icon in the bottom right corner of the page.
Reach Out to Us via Email
For more detailed or complex inquiries, players can contact customer support via email at [email protected]. Email is suitable for issues that may require additional follow-up or investigation. Responses are generally provided within 24 hours, depending on the complexity of the issue.
Call Us for Immediate Assistance
In Australia, Casino Zoome offers phone support for players who prefer a more direct approach to resolving issues. If available, the phone number for customer service will be displayed within your account once you log in. This provides a convenient way to receive immediate assistance for any inquiries.
Contact Form
For players in Australia, ZoomeCasino also provides a contact form on the website for additional support. Simply fill out the required fields, including your details and the nature of your inquiry, and our customer support team will respond promptly. This is an ideal option for non-urgent queries or requests that require more detailed attention.
Contact Details
- Office Address:
18 North St, Leichhardt NSW 2040, Australia - Phone Number: +61424635573
- Email Address: [email protected]
Common Issues and Solutions
Our support team can assist with various issues, such as:
- Account Issues: If you cannot access your account, need to update personal details, or have questions about account verification, the support team can help.
- Deposit and Withdrawal Problems: For issues related to deposits or withdrawals, such as failed transactions or delays, customer support will assist in troubleshooting or escalating the issue if needed.
- Bonus Queries: If you have questions about bonus terms, wagering requirements, or promotion eligibility, the team can clarify the details.